How can we help?

Understand the basics and complete your first session.

• What is OSINT Ledger?Find public reporting, follow publications, monitor topics and turn useful articles into source-linked answers and briefings.
• The basicsOSINT means working with publicly available information. Start by reading; you do not need a watchlist to use the reader.
• Create your accountUse an email address you can open to confirm your account and recover access.
• Your first sessionYour workspace is prepared when you choose a starting task. Explore on my own skips the guided start; team invitations and email delivery can wait.
• Create your first watchlistA watchlist checks selected coverage for matching reporting. Have a clear topic in mind.
• Create your first briefingA briefing combines collected reporting into a report. You need enough matching articles and sources first.

Search articles, follow publications and keep useful reading.

• Find articlesSearch articles finds reporting now. Sources helps you find publications to follow.
• Follow a publicationFollow a source to read its updates in Feeds. You can start with a website address; you do not need to find its RSS feed yourself.
• Read an articleThe reader may show full text, an excerpt, an AI summary or a translation. Check which version you are reading.
• Translate an articleTranslate changes the reader’s language. Adding translated names to a watchlist changes what it searches for.
• Save articles to Read LaterRead Later is your personal bookmark list, separate from monitoring matches.
• Organize followed sourcesFolders organize subscriptions. Curated collections help you discover groups of sources.
• Supported sourcesStart with public news websites, RSS or Atom feeds, curated source collections, or Google News searches.

Create a watchlist, choose coverage and understand incoming matches.

• How monitoring worksA watchlist combines what to look for with where to look.
• Create and manage watchlistsUse AI to prepare a plan, or enter the plan yourself.
• Choose matching termsUse aliases for alternative names for the same subject. Use context to narrow a common or ambiguous name.
• Choose where a watchlist looksCoverage is the reporting your watchlist can check. Review the complete plan, not just its first few publisher suggestions.
• Pause or remove a watchlistPause stops monitoring without choosing permanent removal. Auto Briefings controls automatic reports separately.
• Review watchlist matchesAn alert is an article that matched a watchlist. Intelligence is separate from the unfiltered articles in Feeds.
• Manage watchlist sourcesFollowing a publication and including it in a watchlist are separate choices.
• Example: monitor a companyStart with one clear monitoring goal rather than every mention of a business.
• Example: monitor a public figureGive a full name and identifying context so similar names do not dominate results.
• Monitor across languagesLocal names and spellings help match reporting. The reader can translate the articles separately.

Ask questions, create briefings and check their support.

• Ask a watchlistAsk questions about available retained reporting for one watchlist.
• Ask this briefingUse a briefing’s question panel to examine its report and supporting articles.
• Read and share a briefingBriefings are AI-generated assessments with supporting sources. Start with the findings, then check the reporting.
• Request an extra briefingRequest a one-off report without changing automatic monitoring or email choices.
• Create a report from selected articlesCompare a set of articles you choose instead of waiting for an automatic briefing.
• Initial reports and follow-upsAn initial briefing explains a story. A follow-up focuses on what changed, so small updates do not repeat the whole report.
• Archive or restore briefingsArchive moves a briefing out of the current list. You can restore it later while it remains in the archive.
• Understand risk labelsRisk labels help prioritize reading. They are assessments of available text, not verified conclusions.

Save private notes, work with profiles and understand relationships.

• Organize your workspaceUse each tool for the type of material it holds.
• Keep useful reportingA matched alert, a bookmarked article and an exported copy are different records.
• Tags and entitiesTags are labels you choose. Entities are people, organizations, places or other subjects identified in reporting.
• Save an answer as a noteTurn a saved AI answer into private, editable writing with its source references.
• Write private notesYou can write a note without asking AI. Notes must be saved explicitly.
• Research a person or organizationSaved profiles bring together your notes, sources and research about one subject.
• Create your first CanvasCanvas lets you arrange subjects and record connections with supporting sources.
• Understand graph connectionsWatch Graph shows connections found in reporting. Canvas shows connections you add.
• Export useful materialExport individual articles or briefings for reading outside the app.
• From a match to a PDFKeep a useful finding with its source and a readable copy.

Control public links, report emails and team access.

• Who can see my material?Check the kind of record and sharing action before assuming someone can access it.
• Share an article or reportA public link can share the version currently displayed in your reader, including a summary or translation.
• Share or import a watchlistShare watchlist shares its setup, not live collaborative monitoring.
• Send a briefing by emailManual sending is separate from automatic delivery and remains available when automatic emails are off.
• Set up automatic briefing emailsAutomatic delivery belongs to each watchlist and applies to system-generated briefings.
• Choose email timingImmediate sends new automatic briefings as they become ready. Daily digest groups eligible briefings into one email.
• Example: a morning digestReceive eligible automatic briefings in your local morning.
• Work with teammatesUse workspace membership for access, and supported sharing actions for material you want others to review.

Account, roles, limits, billing and data lifetime.

• Account settingsAccount settings contains appearance, billing and sign-in controls.
• Reset or change your passwordPassword controls are in Settings → Account.
• Invite or remove membersOnly the Workspace Owner can manage membership.
• Roles and permissionsA role controls supported workspace access; personal notes stay private.
• Free and Pro limitsReading available public news and RSS articles is not metered. Publisher access restrictions still apply.
• Manage your planCheck Pricing for current offers and Settings → Account for confirmed access.
• What stays and what can disappearKeep an export of material you must retain. Monitoring history and bookmarks are not a permanent archive guarantee.
• Close your accountAccount deletion is permanent and ends remaining account access.
• Adjust reading comfortChoose the appearance and text size that work for you.
• Use the product on your phoneThese steps describe the mobile website.

Find the symptom, take the next step and keep unsaved work safe.

• Cannot sign inCheck the email, confirmation and password before creating another account.
• No search resultsAn empty search can reflect wording, scope or unavailable indexed coverage.
• Source not updatingA feed can be quiet, delayed, blocked or unavailable.
• No watchlist matchesCheck hidden results before changing a working watchlist.
• Briefing not generatedA quiet, repetitive or weakly covered story may not qualify for another report.
• Email not deliveredFirst distinguish a missing report from an email still waiting to send.
• An AI task failedKeep your question or draft while you check the failure.
• A note or canvas did not saveDo not close the editor while it says Unsaved changes or Not saved.
• You reached a plan limitCheck what the limit counts before deleting useful material.
• Pro access is still syncingCheckout confirmation and account access can update at different times.
• A shared link or import failedWatchlist links can expire or be revoked. Importing also needs a signed-in account with available capacity.
• Contact supportUse in-app Contact support or email support@osintledger.com when the troubleshooting steps do not resolve the problem.

Short definitions and important product behavior.

• Plain-language glossaryThese terms describe the product’s main tools.
• Background checkingThe system checks sources in the background and matches available reporting to active watchlists.
• AI summaries and labelsAI can add summaries, translations, entity names and risk labels to collected reporting.
• Related storiesClustering groups related matches to help reports focus on a developing story.
• When automatic briefings appearAutomatic reports need enough useful reporting, source variety and new information.
• From reporting to analysisCollected reporting can become a match, a grouped story and an AI-written assessment.
• Understand datesPublished, received, generated and delivered times mean different things.
• Report and email statesReport generation and email delivery have separate states.
• Save a PDFArticles and briefings use the browser’s print dialog to produce a PDF.
• Common questionsQuick answers for your first session.