Contact support

Use in-app Contact support or email support@osintledger.com when the troubleshooting steps do not resolve the problem.

Email support

Steps

  1. Describe what you were trying to do and the exact error.
  2. Include the approximate time and affected source or watchlist.
  3. On desktop, use Contact support in workspace navigation; on a phone, open More → Contact support. Send the message and check its confirmation.
  4. Look for a reply at your account email.

Done when: Support has enough information to investigate.