Email not delivered
First distinguish a missing report from an email still waiting to send.
Steps
- Check that the briefing exists and inspect its delivery state.
- For automatic mail, check the correct watchlist’s Auto Briefings, Email settings and selected recipients.
- For a digest, check local time, Timezone and whether eligible reports exist.
- If queued, allow the job to finish. If failed, correct the problem and use Send Email to retry deliberately.
- Check the recipient’s spam folder; contact support if the problem continues.
Done when: You have corrected the settings or identified the delivery problem.