Source not updating
A feed can be quiet, delayed, blocked or unavailable.
Steps
- Open the source in Feeds and clear restrictive article filters.
- Open the original website or feed to see whether it has new reporting.
- Check any source status, last-update or error information shown in the product.
- If updates remain missing, contact support with the source URL and the approximate time.
Done when: You know whether to wait, replace the source or ask for help.